Paytm - 0-3 Years


Education Requirement for the position of Operations Associate

Salary: INR 4,00,000 - 7,00,000 P.A.
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
 
 
Detailed Eligibility:
  • Qualification – Any Graduate/Post-Graduate.
  • Experience- Candidate with over 0 years of Voice calling experience in customer service voice operations.
  • Assist merchant over the call to understand the exact concern and providing the best possible resolution.
  • Excellent communication skills - English & Hindi (verbal/written).
  • Internal team coordination over email/call.
  • Knowledge of Basic Excel.
  • Handle the merchant escalations interactively

 

 


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