Mphasis - 0-4 Years


Education Requirement for the position of Technical Engineer

EMPLOYEE SPECIFICATIONS- SHORTLISTING CRITERIA

 
Qualifications
  • BS degree in Information Technology, Computer Science, or similar
  • Significant work experience in technical support, IT support, or as a technical engineer
  • Working knowledge of Unix/Linux systems, utilities, and scripting
  • Aptitude for problem-solving
  • Excellent client-facing/customer service skills
  • Excellent written and verbal communication skills
  • Ability to focus and follow-through to resolution of issues
  • Ability to diffuse tension and work the issue at hand
 
 
Key skills:-
  • In-depth knowledge of hardware and software
  • Up-to-date knowledge of the latest IT and software trends
  • Strong customer service ethos
  • Ability to work well with people
  • Strong communications skills
  • Excellent organisational skills
  • Ability to quickly establish good working relationships with clients
  • Willingness to sometimes work unsociable hours
  • Patience
  • A logical mind
  • Enthusiasm for continual learning

 

 


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