Cloud administrator Jobs, Swan Solutions & Services Pvt Ltd, Mumbai


Swan Solutions & Services Pvt Ltd

Head Office : 404-405, T Square , 4th Floor, Saki Vihar Road, Andheri (E), Mumbai 400072, INDIA

Education Requirement : BE/BTech

No of Vacancy : 1 Post


Position - Cloud Administrator Jobs
Category - IT
Company - Swan Solutions & Services Pvt Ltd
Location - Mumbai, Maharashtra
No of Vacancy - 1 Post
Salary - 2 Lakh To 3 Lakh
Posted On - 2019-09-10
Locality - 404-405, T Square , 4th Floor, Saki Vihar Road, Andheri (E), Mumbai , INDIA


Swan Solutions & Services Pvt Ltd, Cloud administrator - Exp 1 - 3 Years

Job Description

  • Responsible for the functional specification, technical design, implementation and support of
  • Service Cloud Solution.
  • Provides technical expertise, direction, and leadership to the technical team for a project
  • Ensure all components of the technical architecture are properly integrated and implemented.
  • Conducting business User/Stakeholder workshops to elicit business requirements, understand
  • the As-Is process and chart out the To-be process based on information gathered
  • Responsible for end-to-end technical assurance, technical governance, technical best practices,
  • the reuse of technical assets, and the assignment of technical work. Responsible for technical
  • direction of the project
  • Excellent Verbal and Written Communication, Active Listening and Interpersonal skills
  • Self- driven Entrepreneurial Individual

Requirements

  • Extensive working experience in Agent Desktop, Workspaces & Workflows, Agent Scripting,
  • Knowledge Management, Rules, UI customization, Analytics, Custom Objects, ROQL.
  • Expert at integration: File based, SOAP API, REST API, Knowledge API, Chat API, knowledge of
  • Middleware, etc.
  • Proficient in developing, customizing and deploying the code in Oracle Service Cloud application
  • Strong knowledge of php, .NET, HTML and CSS
  • Have strong experience in RightNow Integration with third party apps(Inbound/Outbound)
  • Experience extending the Oracle CX Cloud product suite utilizing custom extension components
  • such as custom business objects, custom process models, custom fields, etc.
  • Strong Customer portal design and development knowledge

Keyskills

  • CSS
  • Rest
  • Software Development
  • New Projects
  • Technical Design
  • PHP
  • .Net
  • HTML
  • Oracle
  • SOAP


Overview Swan Solutions & Services Pvt Ltd

Swan Solutions & Services Pvt Ltd is a company whose primary work is in Information Technology Sector with specialization in IT Software , QA -Testing.The head office of the company is in Mumbai

Swan is a professionally managed company with a qualified management and technical team providing end-to-end Information Technology solutions for medium and large business enterprises.

Over two decades, we have built a loyal client base that relies on us for providing and managing their information technology solutions. Associating with the best in IT majors in India and abroad; we strive to bring the best-of-breed solutions that meet the immediate and future needs of our clients.

At Swan, our mantra to build customer loyalty is through timely and efficient service. Understanding the demands of the corporate world and our ever-ready attitude has won us many prestigious projects.

Swan customer profile has been developed over the years to include successful and IT-savvy companies across all industry verticals. We have a strong understanding of needs of overseas branch operations and subsidiaries of large multinational corporations as well as managing the time lines and cost challenges of Indian customers.

Our strong association with leading IT companies such as CISCO, CITRIX, EMC, HP, IBM and VMWARE has provided us with an excellent technical and customer orientation that is hard to find elsewhere. Our technical aptitude is matched by our positive attitude towards problem solving and resource management of our customer needs.


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